HistoryMiami Museum is committed to providing inclusive experiences for all visitors.
To request materials in accessible format, sign language interpreters, and/or any disability accommodation, please contact Hana Squires, Accessibility Coordinator, at accessibility@historymiami.org or call (305) 375-1621 at least two weeks in advance of your visit to initiate your request. TTY users may also call 711 (Florida Relay Service).
Getting to the Museum
Parking
Miami-Dade Cultural Center Garage, 50 NW 2nd Avenue
Take the south elevator to the second floor exit. Exit this floor and follow the pathway across a covered, above street level footbridge that leads directly to the Miami-Dade Cultural Plaza. Parking for Museum visitors with validation is a flat rate of $5. Parking may be validated at the Museum’s Visitor Services desk.
View parking garage hours.
Accessible Street-Level Parking Lot – NW 1st Avenue (between NW 1st Street and Flagler Street)
Accessible parking is available for visitors with a state permit. Lot entrance is located on the east side of the Cultural Center off of NW 1st Avenue between NW 1st Street and Flagler Street. Entrance to the Cultural Plaza: From the street parking lot, you will find a public elevator on the opposite side of NW 1st Street, located mid-block on the North side opposite the Miami-Dade Cultural Center. This elevator leads to a footbridge to the Miami-Dade Cultural Center Plaza.
Please note that the public elevator located on the north side of NW 1st Street that leads to a footbridge to the Miami-Dade Cultural Center Plaza is out of order until further notice. Please use Cultural Center Parking Garage Elevators to access the Cultural Plaza.
Public Transit
The Museum is conveniently located across from Government Center Station. Follow these links to plan your trip using the Metrorail, Metromover, Metrobus, City of Miami trolley or City of Coral Gables trolley.
Entrances
The Museum is located on the plaza level of the Miami-Dade Cultural Center. The plaza level is accessible by elevator from either the ground level or from the parking garage.
The Museum is comprised of two buildings, North Building and South Building. The North Building is equipped with automatic sliding doors, which are centrally located. The South Building is equipped with a power-assist door on the far left of the entryway.
Restrooms
All restrooms have one accessible stall and there are designated Family/Companion Care Restrooms located in the South Building on the plaza level.
Museum Accessibility & Services
Mobility Devices
The Museum’s permanent and temporary exhibitions are wheelchair accessible. A limited number of wheelchairs may be borrowed at the Visitor Services Desk in either building on a first-come, first-served basis. Guests are requested to leave a photo ID at the Visitor Services Desk while using Museum wheelchairs.
Personal walkers, wheelchairs, and scooters are also welcomed.
Gallery Seating
Portable seating is available in both buildings to be used within the Museum galleries. The South Building portable stools are available just inside of the History & Ourselves exhibition to the right of the doorway. The North Building portable stools are available at the top of the grand staircase in the Tropical Dreams exhibition, to the right of the stairwell.
Noise-Reducing Headphones
Certain areas of the exhibition spaces may include loud audio. A limited number of noise-reducing headphones are available at the Visitor Services Desk in either building on a first-come, first-served basis. Guests are requested to leave a photo ID at the Visitor Services Desk while using these headphones.
Sensory Backpacks
Sensory backpacks are available at each Visitor Services Desk and are free to checkout during your visit to the Museum. Designed to help families of all abilities navigate and engage with the exhibitions, each backpack is equipped with noise-reducing headphones, fidget toys, a weighted wrap, emotion cards, a sound map, and more! Guests are requested to leave a photo ID at the Visitor Services Desk while using the sensory backpacks. For more information, please contact accessibility@historymiami.org or call our Visitor Services Desk at (305) 375-1492.
For more information, check out our Sensory Backpack Flyer.
Tropical Dreams Audio Tour
Explore the Museum’s permanent exhibition, Tropical Dreams: A People’s History of South Florida, on a self-guided audio tour. To participate, use your cell phone to call in to the number provided at Visitor Services and follow the voice prompts. The audio tour is approximately 25-minutes in length. For more information, please contact accessibility@historymiami.org.
Sign Language Interpretation
Sign language interpretation for a scheduled program is available with two weeks advance notice. Please submit your request to Hana Squires, Accessibility Coordinator, at accessibility@historymiami.org.
Large Print Materials
Large print handouts of the text panels for our permanent and temporary exhibitions are available at the Visitor Services Desk in either building.
Assistive Listening Devices (ALD)
Assistive Listening Devices are available for programs in our theater. For more information, please contact accessibility@historymiami.org.
Service Animals
Service animals are welcomed at the Museum. The ADA defines service animals as the following:
Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities.
Personal Care Attendants (PCA)
Paid Personal Care Attendants (PCA) accompanying a visitor with a disability who requires the PCA’s assistance due to that disability are provided complimentary admission to the Museum and its programs. The visitor may request complimentary admission for the PCA at the Museum’s Visitor Services desk and the PCA will receive, free of charge, the same admission that was purchased by the visitor.
Website Accessibility
HistoryMiami Museum (HMM) is committed to facilitating the accessibility and usability of its website, http://www.historymiami.org, for all people with disabilities. HMM will be implementing over time the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard, which will also bring HMM into conformance with the Section 5-8 Web Accessibility Standards developed by the United States Access Board.
Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular web page on http://www.historymiami.org, please contact us at accessibility@historymiami.org. If you do encounter an accessibility issue, please be sure to specify the web page in your email, and we will make all reasonable efforts to make that page accessible for you.
Museum Guide and Map
Going to the Museum
To help make museum-going a more inclusive and enjoyable experience for everyone, the Miami-Dade County Department of Cultural Affairs created a very special pre-visit guide called “Going to the Museum.”
English/Spanish Guide
English/Creole Guide
Museum Map
Museum Map – English
Museum Map – Spanish
Museum Map – Haitian Creole
Museum Sound Map
Museum Sound Map – English
Museum Sound Map – Spanish
Museum Sound Map – Haitian Creole
